App and Web Support Policy

What is the Discover Discipleship app and web platform?

Discover Discipleship is a digital platform available on mobile app and web that supports the Discover Discipleship study series. The platform exists to help individuals, groups, and churches engage with discipleship resources in one centralized place.

Through the Discover Discipleship app and web platform, users can:

Access study resources, teaching materials, and discipleship content
Receive updates, announcements, and newly released resources
Purchase or access discounted Discover Discipleship products
Participate in moderated group forums for discussion and community engagement

The platform is designed for both individual study and group-based discipleship environments.

Contact Support

If you need help with the mobile app or web platform, please contact us at the form here.

We aim to respond within 24–48 business hours

Please contact if you experience issues such as:

Trouble signing in or accessing your account
Missing or inaccessible resources
Problems with purchases or restoring purchases
Technical issues, bugs, or crashes
Account or data management requests

Frequently Asked Questions (FAQ)

How do I access Discover Discipleship on the web?

You can access the web platform by visiting:

discoverdiscipleship.com

How do forums and group discussions work?

Community forums are accessible through both the app and web platform. Users may join existing groups or participate in discussions related to Discover Discipleship resources. Groups can only be formed by registered network group leaders.

Forum participation is moderated and governed by community guidelines to ensure respectful and constructive discussion.

How do I report a technical issue or bug?

Please contact us at the form here. Include the following:

Whether you are using the mobile app or web platform
Your device type and operating system or browser
A brief description of the issue

This helps us resolve issues more quickly.

Privacy & Data Use

We take user privacy seriously.

Information Collected:

Account information (e.g., name, email address, username)
Platform usage data (to improve app and web experience)
Purchase history
Forum posts and community activity
Shipping Adress information

All payments and payment information are processed through secure third-party payment processors.

How We Use Information:

To provide access to resources and purchased content
To operate and moderate community forums
To maintain account functionality across app and web
To improve platform performance and user experience
To process payments for products
To direct our shipping to the correct location

We do not sell user data or share personal information with third-party advertisers.

You may request access to, correction of, or deletion of your data at any time by contacting us at the form here.

For our Complete Privacy Policy Click Here

Platform Updates & Release Notes

Current Version

Initial release of the Discover Discipleship mobile app and web platform includes:

Resource hosting and teaching video materials
User accounts across app and web
Discounted product access
Group forums and community discussions

Planned Improvements

Expanded content library
Enhanced group and forum tools
Notifications for new resources and updates
Ongoing performance and stability improvements

Technical Note for Apple Review

This support page applies to both the Discover Discipleship mobile application and the Discover Discipleship web platform.